The controller of personal data is WEBNET GROUP s.r.o., Nové Sady 988/2, 602 00 Brno, Czech Republic. Email: info@webnetgroup.cz, Phone: +420 604 834 403.
Billing and accounting – legal obligation (Art. 6(1)(c)).
Analytics and service improvement – consent (Art. 6(1)(a)), withdrawable at any time.
Marketing (newsletter) – consent (Art. 6(1)(a)); for existing customers, potentially also legitimate interest (opt-out) under CZ law.
Compliance with legal obligations – retention of logs, cooperation with authorities (Art. 6(1)(c)).
4. Recipients and transfers
Personal data may be processed by our trusted processors (hosting, email delivery, analytics, payments), always under a contract and on the controller’s instructions. Transfers outside the EU/EEA may occur only with appropriate safeguards (e.g., EU SCCs).
5. Retention period
Account data: for the duration of the account and up to 3 years after deletion (e.g., to defend legal claims).
Access/audit logs: typically 6–12 months, according to our security policy.
Billing records: according to statutory retention periods (typically 10 years).
Marketing consents: until withdrawn; we keep a record of withdrawal to demonstrate compliance.
6. Your rights
You have the right of access, rectification, erasure, restriction, data portability, objection, and to withdraw consent. Send requests to info@webnetgroup.cz. You also have the right to lodge a complaint with a supervisory authority.
7. Cookies and analytics
We use necessary cookies for login and security. We only set analytics/marketing cookies with your consent via the cookie banner. You can change your settings at any time.
8. Security
We apply technical and organizational measures (encryption, access control, audit logs, backups). However, no system can be guaranteed 100% secure.
9. Children
The service is not intended for children under 16 without a parent/guardian’s consent. If such data is provided by mistake, please contact us for deletion.
10. Changes to this policy
We may update this policy (e.g., due to legal changes or new features). We will notify you appropriately about material changes.
11. Supervisory authority
Office for Personal Data Protection (ÚOOÚ), Pplk. Sochora 27, 170 00 Prague 7, uoou.cz.